Shipping and payment
Shipping
- Shipping Sweden, Swedish customer: 60 SEK
We offer free shipping if you shop for over 500 SEK!
- Shipping EU, European Union Customers:
Price for first product: 120 SEK
- Pick up in Ratan:
Pick up your goods yourself in the soap shop, Ratan 1, Bygdeå. We are usually on site weekdays at 9-11, other times for booking. Leave your mobile number and we will discuss the appropriate time for pickup.
Delivery
- Our normal delivery times are 3-6 working days. Orders placed on weekends are sent earliest on Monday.
- Delivery time applies to products that are in stock. Products that need to be manufactured / ordered take additional time to deliver. In case of deviation, delivery time is notified by mail.
- If delays in the delivery should occur (without us notifying you of longer delivery time) you should contact us by e-mail: [email protected].
- The customer is responsible for the correct address being stated. The shipment is at the pick-up point for 14 days before it is returned to us. Unclaimed packages are charged with 199 SEK to cover administration and return costs.
Payment
At the web shop you can pay directly by card via Stripe or choose Klarna checkout with card, internet payment or invoice.
For customers outside Sweden, card payment are accepted via Stripe.
Terms of delivery
Delivery time within Sweden is usually 3-6 working days from the order date.
Malin i Ratan reserves the right to change all information, prices, technical specifications, purchase terms and product offers without prior notice. In the event that a product is sold out, Malin i Ratan has the right to cancel the order and refund any amounts paid. Malin i Ratan shall also notify the customer if replacement or equivalent product is available.
You can find our privacy policy here.